November 2011 Non-Manufacturing ISM Report On Business®: Overall Summary
WHAT RESPONDENTS ARE SAYING...
- "Business activity continues to swing back and forth. Customer traffic remains lower than expected, but discretionary spending is fluctuating, making it difficult to find the pulse of the consumer." (Arts, Entertainment & Recreation)
- "Lending is getting a little better. Competition for good deals is fierce because there remains a very limited number of high-quality borrowers." (Finance & Insurance)
- "Raw materials prices appear to be stabilizing, and in some cases are dropping. Diesel fuels remain elevated and have not dropped." (Mining)
- "We currently see no signs of a turnaround. Customers are nervous about the future of their jobs and incomes. Due to this fact, our sales are down and our need to hire more employees is, too." (Accommodation & Food Services)
- "Business is slowly improving. Outlook for the next few months is good." (Retail Trade)
- "In the face of an extremely tight business climate, prices continue to be sticky. We are not seeing significant price moderation." (Management of Companies & Support Services)
ISM NON-MANUFACTURING SURVEY RESULTS AT A GLANCE COMPARISON OF ISM NON-MANUFACTURING AND ISM MANUFACTURING SURVEYS* NOVEMBER 2011 | |||||||||
---|---|---|---|---|---|---|---|---|---|
Non-Manufacturing | Manufacturing | ||||||||
Index | Series Index Nov |
Series Index Oct |
Percent Point Change |
Direction | Rate of Change |
Trend** (Months) |
Series Index Nov |
Series Index Oct |
Percent Point Change |
NMI/PMI | 52.0 | 52.9 | -0.9 | Growing | Slower | 24 | 52.7 | 50.8 | +1.9 |
Business Activity/Production | 56.2 | 53.8 | +2.4 | Growing | Faster | 28 | 56.6 | 50.1 | +6.5 |
New Orders | 53.0 | 52.4 | +0.6 | Growing | Faster | 28 | 56.7 | 52.4 | +4.3 |
Employment | 48.9 | 53.3 | -4.4 | Contracting | From Growing | 1 | 51.8 | 53.5 | -1.7 |
Supplier Deliveries | 50.0 | 52.0 | -2.0 | Unchanged | From Slowing | 1 | 49.9 | 51.3 | -1.4 |
Inventories | 52.5 | 45.5 | +7.0 | Growing | From Contracting | 1 | 48.3 | 46.7 | +1.6 |
Prices | 62.5 | 57.1 | +5.4 | Increasing | Faster | 28 | 45.0 | 41.0 | +4.0 |
Backlog of Orders | 48.0 | 47.0 | +1.0 | Contracting | Slower | 2 | 45.0 | 47.5 | -2.5 |
New Export Orders | 55.5 | 54.0 | +1.5 | Growing | Faster | 4 | 52.0 | 50.0 | +2.0 |
Imports | 48.5 | 48.0 | +0.5 | Contracting | Slower | 3 | 49.0 | 49.5 | -0.5 |
Inventory Sentiment | 63.0 | 57.5 | +5.5 | Too High | Faster | 174 | N/A | N/A | N/A |
Customers' Inventories | N/A | N/A | N/A | N/A | N/A | N/A | 50.0 | 43.5 | +6.5 |
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