Innovation you can Bank on?
In the first wave of the internet it was relatively easy for the Banks to reduce their costs of doing business while simultaneously increasing their fees. Essentially they had little to no competition in the credit and settlements markets. All they had to do was migrate their customers onto DIY Banking Portals and profit from providing their customers with the 24/7 office and home banking experience they were looking for.
Phitch, an easy inventory optimizer for QuickBooks. It tells you what is overstocked, under stocked, and what to reorder.
A decade on not much has changed in the world of customer service delivery in the Banking World. Yes, Mobile Banking applications have been developed, there has been some experimentation with Mobile Payment Platforms and yes there has been the occasional misguided investment in a private DIY Social Network, but essentially the online business banking experience is still one of DIY Transaction Payments and Account Statements....
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